SimpleHost

Vision Helpdesk

Category : Customer Support
Version : 3.9
Views : 4
Ratings : 0 out of 5
Reviews : 0
Space Required : 13.05 MB
Release Date : June 21st, 2014

Overview


Vision Helpdesk offers users a chance to use a single database to manage support for multiple companies. There's also a single interface something you can access all the information in one location. Each company will have its own branded client portal. There is limited staff access based on domain and departments access that the administrator assigns to them. End-users and customers are never aware that their request had been handled by one central helpdesk instead of their own individual companies. Also, each company can have its own administrative settings based on the different knowledge base, allowing their customers to find answers on their own.


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