SimpleHost

Live helper chat

Category : Customer Support
Version : 2.12
Views : 4
Ratings : 0 out of 5
Reviews : 0
Space Required : 21.87 MB
Release Date : September 5th, 2014

Overview


Live Helper Chat is a free, flexible and open source live support chat system for your website. This application will support Apple devices as well as android for mobile access. You can also download additional free modules for frequently asked questions, browsers, documents and easy theme choices. The drag-and-drop feature lets you share files and images easily. You can invite others to chat or track the online use of visitors. Chats can also be archived and saved with notes. Since this live chat is accessible via mobile devices, your customers will be able to receive help from wherever their current location is.


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Features


  • IPhone, Android, IPod, BlackBerry support using XMPP generic services, GTalk, Monal, Xabber
  • Unlimited operators,chats at the same time, departments
  • 5 widget position
  • User screenshots, see what your users sees
  • Drag & Drop widgets
  • Online users tracking
  • Invite users to chat
  • Chats archive
  • Chat remarks
  • Files uploads, drag & drop
  • Tablet and Mobile friendly
  • Visitor tracking across different subdomains of domain
  • Multilanguage back office where each operator can have different language.
  • Chrome extension
  • Operator To Operator chat
  • Option to have custom form attributes or pre-fill existing ones
  • Pro active users invitation to chat
  • Google map with users locations
  • RTL and LTR languages support
  • Questionary/voting module
  • FAQ module
  • Chatbox/Shoutbox module
  • Windows/Mac/Linux client

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