SimpleHost

Crafty Syntax

Category : Customer Support
Version : 3.4
Views : 4
Ratings : 0 out of 5
Reviews : 0
Space Required : 8.87 MB
Release Date : August 15th, 2014

Overview


Crafty Syntax is an incredible application that will help you monitor chat sessions and visitor sessions on your website at the same time. This application will also give you the tools to chat with users at the same time with a unique tab system. Page visits, keywords, messages and transcripts, along with other details will be tracked in the data section of the program. You'll have tools that will allow your operators to proactively invite visitors to chat sessions using layers even if they have pop-up blockers enabled. Chat windows can be customized for each customer using different themes, top graphics and colors. This chat support system is all-inclusive and allows your visitors to get the help they need right away.


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Features


  • Unlimited operators, departments, and users
  • Live Support with visitors on your site in real time
  • Proactive chat invites
  • Typing Preview to see what is being typed as it is being typed
  • Chat Transcripts and Logging
  • page and referer Tracking
  • Canned Messages

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